Terms of Service
These terms govern your use of the Mighto AI apps, website and service (together, the "Service"), provided by Mighto AI ("Mighto", "we", "us"). By creating an account or using the Service you agree to these terms. If you use the Service for a business, you agree to them on its behalf and confirm you're authorized to do so.
1. What Mighto does
You tell us what you need done. Our AI agents find service vendors, contact them by phone, SMS, WhatsApp and in-app messaging, negotiate on your behalf within the instructions you give (such as your budget and schedule), and bring the quotes back to you. You decide whether to accept a quote, and you make any agreement directly with the vendor.
2. Eligibility and your account
- You must be at least 18 and able to form a binding contract.
- You sign in with your mobile number and a one-time code. Keep your phone and account secure; you're responsible for activity on your account.
- Give us accurate information and keep it up to date.
3. Acting on your behalf
When you post a request, you authorize Mighto to contact vendors about it and to share the request details a vendor needs to quote, as described in our Privacy Policy. Our agents contact vendors on behalf of a customer and confirm that they're an AI assistant when asked. Calls with vendors are recorded and transcribed, and vendors are told so at the start of the call.
Our agents follow your instructions but can make mistakes. Review every quote and its terms yourself before you accept it.
4. Vendors are independent
Vendors are independent businesses, not Mighto's employees or agents. Mighto is not a party to any agreement between you and a vendor, and we don't guarantee a vendor's availability, pricing, licensing, insurance, quality of work or conduct. Check what matters to you before hiring a vendor. Any dispute about a vendor's work is between you and that vendor.
5. Messages we send you
We send service notifications about your requests by push notification, email, SMS and WhatsApp, as set in your notification settings in the app. Sign-in codes and important account messages are always sent.
SMS Terms
If you create your account in the Mighto AI iOS or Android app, tapping Get Started means you agree to these Terms, including text and WhatsApp messages from Mighto AI about your service requests. On the web (app.mighto.com), we text you only if you tick the optional SMS consent checkbox when you sign up. You can also opt in by texting SUBSCRIBE to our number and replying YES. The messages are about your own requests: vendor quotes, alerts that need your attention, and payment and refund receipts. We send no marketing texts. Customers receive about 4 messages per request. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help; you can also turn messages off in the app under Account → Notifications & reminders. Opting out never affects your use of Mighto AI, and consent to receive text messages is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages. Full details are in our SMS Terms and on our SMS opt-in page.
6. Acceptable use
Don't use the Service to:
- post requests you don't intend to pursue, or requests for anything unlawful;
- harass, deceive or spam vendors, or use the Service to collect vendors' information for other purposes;
- impersonate anyone or misrepresent your authority to hire;
- interfere with the Service, probe or bypass its security, or access it by automated means other than our apps;
- copy, resell or build a competing product from the Service or its data.
7. Fees
What the fee is for. Mighto may charge a service fee for each request you send to vendors. The fee pays for our service: finding local vendors for your job, contacting them, and negotiating quotes for you. It doesn't cover the vendor's work. You agree the price of that work with the vendor and pay the vendor directly; Mighto doesn't collect or hold payments for vendors. Everything else in the Service, like your requests, quotes, messages and settings, is free to use.
Price and your first request. The fee depends on how many vendors you ask us to reach for the request. Before you send it, the app shows the price, the number of vendors and any tax, and we charge you only after you confirm. If the app doesn't show a fee, the request is free. Your first request, up to the number of vendors shown in the app, is free. Prices are in your country's currency (US dollars in the US, Indian rupees in India). They may change, but a change never applies to a request you've already paid for.
Tax. In the US, sales tax is added at checkout where it applies. In India, prices include GST and we issue a GST invoice.
Payment. Payments are processed by our payment providers, such as Stripe or Razorpay, under their terms. We don't store your full card or bank details. We send your request to vendors only once your payment succeeds. If a payment fails, is cancelled or expires, you're not charged and the request stays as a draft. If a payment that you cancelled goes through anyway after the request can no longer be sent, we refund it automatically.
Refunds. We refund you:
- in full, if you cancel before we contact any vendor, or if we can't reach any vendor for the request;
- the difference, if we reach fewer vendors than you paid for.
Refunds go back to your original payment method. The fee is for sourcing and negotiation, so it isn't refunded because a vendor declines, quotes more than you hoped, or doesn't do the work, or because you choose not to hire anyone. If you think you were charged in error, email support@mighto.com before you dispute the charge with your bank, and we'll sort it out. We may suspend accounts that make fraudulent chargebacks. Nothing in this section limits refund rights you have under consumer law.
Plans and custom quotes. We may offer plans, for example a set number of requests each month, or a custom quote for bulk or business use. What's included, the price, billing, renewal and how to cancel are shown when you choose the plan or set out in your quote. Where a quote differs from these terms, the quote applies to that plan. If you delete your account, any plan ends, and we refund any paid request that hasn't been sent to vendors yet.
8. Your content and ours
You keep ownership of what you give us — request details, photos, documents and messages. You grant Mighto a licence to use it to provide, secure and improve the Service. The Service itself, including our software, AI agents, brand and content, belongs to Mighto; these terms don't give you rights to it beyond using the Service. If you send us feedback, we may use it without obligation to you.
9. Privacy
Our Privacy Policy explains what we collect and how we use it.
10. Suspension and closing your account
You can stop using the Service and delete your account at any time in the app under Account → Delete account (or see how to delete your account). We may suspend or close accounts that break these terms or put vendors, other users or the Service at risk. Sections 4, 8 and 11–13 continue to apply after your account closes.
11. Disclaimers
The Service is provided "as is" and "as available". To the extent the law allows, Mighto makes no warranties about the Service, including that it will be uninterrupted or error-free, that any vendor will respond or quote, or that a negotiated price is the best available.
12. Limitation of liability
To the extent the law allows, Mighto is not liable for indirect, incidental, special or consequential damages, or for any loss arising from a vendor's services or conduct. Our total liability for any claim about the Service is limited to the greater of the amount you paid Mighto in the 12 months before the claim and US$100 (or the equivalent in your local currency). Nothing in these terms limits liability that can't be limited by law.
13. Indemnity
You agree to cover Mighto's reasonable losses and costs from claims arising out of your misuse of the Service, your breach of these terms, or your dealings with a vendor.
14. Changes
We may update these terms. We'll post the new version here with a new effective date and tell you about material changes in the app or by email before they take effect. Continuing to use the Service after that means you accept the updated terms.
Contact
Mighto AI — support@mighto.com